Top Rated Hotels

The Clayton Hotel
Galway, Ireland
93 %
Cork International Hotel
Cork, Ireland
90 %
Hayfield Manor
Cork, Ireland
87 %
Lough Erne Resort
Fermanagh, UK
87 %
Midleton Park Hotel
Cork, Ireland
83 %
The Woodenbridge Hotel & Lodge
Arklow, Ireland
80 %
The Johnstown House Hotel & Spa
Enfield, Ireland
80 %
The Heritage Killenard
Killenard, Ireland
80 %
Roganstown Hotel & Country Club
Dublin, Ireland
80 %

Hotel Terms & Conditions

Disabled Friendly (DFH) Agrees:
  • To provide Information Technology ("IT") services to the Hotel (Licensee) such that the Licensee's products and/or services ("Product") may be booked online over the Internet by third party customers ("Customers").
  • That the Customer's credit card will be debited for a deposit amount upon booking with the balance due payable by the Customer to the Hotel upon arrival.
  • In the event of a no-show by the Customer, DFH will charge the Customer’s card for the first night’s accommodation and undertake to remit same, less transfer costs on a monthly run, to the Licensee. A no-show is defined as the guest not presenting for a booking made without having cancelled the booking within the Cancellation Time Frame.
  • To promote the Licensee's product on its website.

The Licensee Agrees:

  • To make sufficient Product available to DFH such that visitors to DFH's sites will have Product available for purchase.
  • To offer Product on DFH websites at a price not exceeding the lowest price at which the Licensee offers such Product elsewhere (including on the Licensee's own websites).
  • To honour all bookings made through the DFH network including bookings made for special event periods.
  • To set a two day Cancellation Time Frame (48 hours before 2pm on the date of arrival) for all bookings taken through the DFH network. As such, the user can cancel without a no-show charge, anytime up to 48 hours before 2pm on the day or arrival.
  • To perform checks as necessary to ensure that all bookings taken by DFH are processed correctly such that the Customer can avail of the Product purchased.
  • That the deposit retained by DFH in respect of the reservation of the Product (the 'Deposit') will equal the charge for the IT services provided by DFH and that no further monies will be collected from or payable by DFH.
  • The Deposit retained by DFH will be 10% of the price of the Product.
  • Any payments to DFH by the Licensee under this agreement shall be made free and clear of all taxes, deductions or withholdings. If such taxes, deductions or withholdings are required by law, the Licensee shall pay to DFH such additional amount as may be necessary in order that the net amount received by DFH after such taxes, deductions and withholdings shall not be less than the amount DFH would have been entitled to receive in the absence of any such taxes, deduction or withholding.
  • That in the event of the Licensee not honouring any booking, the Licensee shall find an equivalent product for the Customer without recourse to DFH.
  • To charge the Customer the balance payable in respect of Product only upon arrival or presentation, the balance being the difference between the full price quoted on the internet and the Deposit retained by DFH.
  • In relation to any Product comprising accommodation, to charge the Customer, at the Licensee's discretion, only in respect of the first night's stay in the event of a failure of the Customer to arrive .
  • That the Licensee is responsible for updating and maintaining the pricing for its Product through the DFH Inbox and that the Licensee is responsible for any data entry errors which may arise in respect of pricing. This responsibility includes ensuring that correct pricing and availability are displayed for special event periods.
  • That DFH has no responsibility to the Customer for the making of bookings and that bookings are agreements between the Customer and the Licensee and that the Licensee shall indemnify DFH in respect of loss and damage arising from any Customer claims.
  • To respond in a timely manner in relation to any queries.
  • To respond within 48 hours to all user Price Requests. All Price Requests to be sent to the Licensee's Reservations Team e-mail. Please see How It Works page.
  • To comply with all applicable laws in its use of DFH technology and dealings with DFH, including but not limited to, laws relating to privacy and data protection insofar as they relate to Customer data.
  • Not to disclose any credit card information provided by any Customer to any person other than as necessary to effect a lawful payment for Product or as required by law.
  • To keep its Password & User Name private and in a safe place and for its own use only and to never share these details with anyone. (Nobody has a right to know your Password. If somebody insists on getting your password, please report it to immediately.  By sharing your username/password with anyone, you are accepting full responsibility for their actions as all the activity of the logged-in user is traced back to the original owner of the account).  


  • The IT services are provided by DFH on an 'as is' basis. DFH makes no representations, warranties or undertakings with respect to the services provided under this agreement. To the greatest extent permitted by applicable law, all representations, warranties and conditions, express or implied, statutory or otherwise, are hereby excluded, including without limitation warranties as to quality or fitness for a particular purpose.
  • DFH shall have no liability to the Licensee for loss or damage arising out of or in connection with this agreement, including but not limited to loss of data, income, profit or opportunity and third party claims, or for any indirect or consequential loss or damage.
  • The Licensee warrants that (i) any content which relates to the Licensee's Product (including information, reviews and photographs) provided to DFH by the Licensee (the "Content") is owned by the Licensee; and (ii) the Content is true and accurate and not misleading.
  • The Licensee shall provide DFH, where requested, with accurate information as to any additional local or value added taxes to be paid by the Customer in respect of the Product.
  • The Licensee hereby grants DFH (and any sub-licensee of DFH) a royalty free licence to use the Content.
  • The Licensee agrees to indemnify and hold DFH and its sub-licensees harmless in respect of any claim by any third party arising from the use of the Content by DFH or its sub licensee.

Termination Of The Agreement

  • Either party may terminate this agreement by giving not less than 28 days written notice.
  • Any outstanding bookings must be honoured by the Licensee notwithstanding termination of this agreement.
  • The Licensee undertakes on termination of this agreement to cease using and to refrain from further use of any software or service provided by Disabled Friendly
  • DFH reserves the right to terminate this agreement with immediate effect in the event either:
    • the Licensee's average rating by Customers on DFH's website falls below 50% (fifty percent); or
    • failure by the Licensee to comply with the terms of this agreement.


This agreement shall be governed by and construed in accordance with the laws of Ireland; DFH and the Licensee agree to submit to the jurisdiction of the Irish courts.

This agreement is personal to the Licensee and may not be assigned, sub-contracted or otherwise transferred in whole or in part without DFH's prior written consent.

DFH and the Licensee are independent contractors and nothing in this agreement shall render them partners, joint venturers or principal and agent.